Refund policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Final Sale Items
Absolutely No Refunds on
π« Tune Files
π« Exhaust kits
π« Race pipes
π« EGR kits
π« Up pipes
π« Down pipes
Are all final sale and cannot be returned.
Restocking Fees & Shipping Costs
- All other items are subject to a 25% restocking fee.
- If your order included free shipping, the cost of the initial shipping will be deducted from your refund, and you must also cover the return shipping.
Return Eligibility
To be eligible for a return, your item must be:
βοΈ In the same condition as received (unused, with tags, and in original packaging).
βοΈ Accompanied by a receipt or proof of purchase.
To start a return, contact us at cu.orders@gdptuning.com. If your return is accepted, weβll send you instructions on where to send your package. Items returned without prior authorization will not be accepted.
You can always contact us for any return questions at cu.orders@gdptuning.com.
Damages & Issues
Please inspect your order upon arrival and contact us immediately if:
- The item is defective or damaged.
- You receive the wrong item.
Weβll evaluate the issue and work to make it right.
Non-Returnable Items
We do not accept returns on:
β Custom products (special orders, personalized items).
β Hazardous materials, flammable liquids, or gases.
β Sale items or gift cards.
β Tune Files
β Exhaust kits
β Race pipes
β EGR kits
β Up pipes
β Down pipes
If youβre unsure about a specific item, feel free to reach out.
European Union 14-Day Cooling-Off Period
For orders shipped into the European Union, you have 14 days to cancel or return your order for any reason. Items must be unused, with tags, and in original packaging, along with a proof of purchase.
Refunds
Once we receive and inspect your return, weβll notify you if your refund is approved or denied. If approved, your refund will be processed to your original payment method (minus any applicable fees). Please note that banks and credit card companies may take additional time to process the refund.